We have bought numerous new trailers. This was, by far, the best experience we have had. What I thought was going to be a logistical nightmare turned out to be the complete opposite. From my first conversation with my salesman Keith and thru my conversations with Bernardo in finance, everything happened as they said it would. Our walk thru with Jose was as informative as we hoped, and the minor items we asked to be fixed were all taken care of. The next day Adolfo delivered and helped set up the new trailer. He spent nearly 2 hours working with us to get it placed perfectly in a very tight lot. The next day we had an issue with the water heater. Jim had someone from service call me and we were able to get it going over the phone. Epic's price on the trailer was the best in the nation. Their offer for my trade was excellent the first time, I didn't need to spend hours arguing over money. We set a schedule, and they kept to it. Everyone we worked with were incredible. I will recommend Epic to anyone who is looking, and I live 900 miles away!